Privacy Policy

Company

Registered Company Name: TechWorks Hub Limited
Phone Number: 01506 374233

Registered Number:170059
Data Protection Number:Z9145862
Data Protection / GDPR officer: Grant Rollo

Your Rights

⇛ You have a right to object at which point we will stop all activities involving your data immediately. ⇛ You have a right to be informed of how we are using your data. This document should address this for you but if you have any other questions, please email [email protected].

⇛ All contacts held within TechWorks database are entitled to receive a copy of the information TechWorks holds on them at any time. There will be no charge for this service. You will be asked to provide suitable proof that you are the contact before any details are disclosed.

⇛ All contacts held within TechWorks database are entitled to amend the information held by TechWorks at any time. There will be no charge for this service. You will be asked to provide suitable proof that you are the contact before any changes are made.

⇛ All contacts held within TechWorks database are entitled to have their records removed from TechWorks at any time. There will be no charge for this service. You will be asked to provide suitable proof that you are the contact before any changes are made. ⇛ If you need your data in a format that can be transferred into another system or media, we are able to provide this in the almost universally accepted format of CSV. You will be asked to provide suitable proof that you are the contact before any information is released.

⇛ If you don’t like how we are using your data, you can contact us at any time to tell us to restrict processing. In these circumstances, your data would be held but not used for any purposes you object to. You are still within your rights to have your details removed entirely if you choose. You will be asked to provide suitable proof that you are the contact before any changes are made. If you would like further information on your rights under GDPR, please visit the ICO website : https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

Consent

By signing up to TechWorks (or one of our organisations / websites) as a member, completing a contact form on any of our sites, or by voluntarily passing your information to TechWorks for business purposes, you are agreeing to Consent to these Terms & Conditions.

Recording Consent

TechWorks will electronically record the consent of all contacts added to our system from 25th May 2018 as per GDPR guidelines.

Purposes of processing

Data will be processed to allow TechWorks to complete member management functionality including (but not limited to) processing membership payments, contacting member organisation staff in order to inform them of events, publications and other things of interest and discuss potential new membership.

Lawful Basis for Processing

Data processed by TechWorks falls into one or more of these categories: Consent: the individual has given clear consent for you to process their personal data for a specific purpose. Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract. Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks). https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/#ib3 If you feel you do not fit into any of these categories, and would like to complain, please get in touch with us at [email protected]

Justification for processing

As an industry association, our justification for storing contact information is (1) management of existing members, (2) contacting potential members or (3) services required for the management of the business. This is stated in the ICO justification document as: “The legitimate interests can be your own interests or the interests of third parties. They can include commercial interests, individual interests or broader societal benefits.” https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/legitimate-interests/

Retention of Data

TechWorks will hold contact data until it is deemed no longer fit for purpose (the data subject cannot be contacted or we feel there is no valid reason for keeping the data). TechWorks will keep all historical data (whether held locally or through 3rd party processors) to help grow and maintain the business. Under GDPR you are able to view, edit or remove your data at any time by contacting us at [email protected]

Complaints

If you would like to make a complaint about data handling by Techworks or any of our organisations, or to complete a Right of Access, Amendment or Removal notice, please email [email protected].

Privacy

TechWorks takes the privacy of our members and visitors very seriously and will never disclose your personal details unless requested by government agencies or the judicial process (and excluding 3^rd party organisations used by TechWorks for the storage and processing of data).  TechWorks will never pass your information onto another organisation or individual without contacting you first, unless... (1) If you come to us asking for help or are interested in collaborating with another organisation, to make this happen personal business details will be passed onto other parties (name, organisation, phone, email, topic). (2) If you are a member of a TechWorks organisation or subgroup (e.g. manufacturing suppliers) in order to gauge opinion or to setup an action, we may send you email as a blind recipient. If your response requires collaboration or further discussion between one or more organisations, we may disclose your contact details - with your permission - to selected 3rd parties also involved in the collaboration or discussion. If a 3rd party comes to us asking to pass on their information to you to instigate collaboration, if we feel it is appropriate (not phishing or junk mail) and might be of interest, we will pass this information onto you.

3^rd Parties used

TechWorks uses a number of 3^rd party applications to process your information. A list of the services we use can be provided by emailing [email protected]. Each service uses it’s own systems to secure your data and TechWorks also uses robust password protection, plus other measures, for all administration accounts on our sites. Anyone registering with one of our websites is requested to add a strong mixed-character password for their own data security.

Security

TechWorks stores company data offsite using approved secure procedures. Online payments are made using the SagePay system, using their inbuilt security systems. Websites are hosted by 3^rd party organisations using their own server security. We also have our own internal security software installed and use a password system for individual access. Credit card information is not stored on any of our sites or systems. All computer equipment used by TechWorks is secured with passwords, firewalls, anti-virus/malware software and other measures. All data recorded on 3rd party systems is protected with their own security systems and each service maintains their own privacy policies. If you require more detail on all 3^rd party systems used by Techworks, please email us at [email protected].

Social Media

TechWorks does not collect or store any social media information on you as a person or as a company.  TechWorks will share member’s public social media messages to expand your promotional exposure.  To request this, email [email protected].  TechWorks encourages member companies to follow our company pages on Linkedin and Twitter (see each website for individual feeds).

Newsletters

We send out regular newsletters and communications to both members and non-members, listing upcoming events and other activities tailored to your interests. These are sent via Mailchimp who use their own systems for security. All our newsletters will have an unsubscribe option if you would like to opt out.

Details held

TechWorks retains only the data required for member management processes. This is generally:  Name, organisation, position, contact details, business interests and record of any contact  (where relevant). TechWorks will not ask for, or store,  sensitive personal information unless it is required for member management (e.g food allergies, a home address when it is also the business address etc).

Other contacts within your organisation

TechWorks will process the information of any other members of your organisation who freely pass on their details for inclusion in our communications, however, in instances where you are adding contacts within your organisation on their behalf (for example, accounts contacts when registering), we will contact them to receive their approval to be recorded on our system. For that reason, we ask that you make the individuals aware that you have passed on their information and that we will be in touch. Please provide contact information for any relevant parties.

Online Contact Forms

TechWorks gathers basic contact information through online contact forms over all our websites.  This information is stored for marketing purposes and member management or membership recruitment. Visitors will be asked to confirm their approval of our T&C’s before submitting any form. Confirmation of this permission will be held electronically by TechWorks.

Member Contact

We may contact our members, or potential members, by telephone, fax, post or email.

Sharing of Data internally

TechWorks may transfer contact information within organisations owned or operated by TechWorks. You will only ever be contacted by these organisations when we deem the subject matter is of interest.

Accuracy

TechWorks takes all reasonable measures to ensure that the information held is accurate. TechWorks relies on members to keep us up to date with contact and company changes and cannot take responsibility for errors related to information that has not been passed on.

Primary Contact

When you join TechWorks, you are required to name a primary contact. The person will be our contact point for any interaction between TechWorks and your organisation. The primary contact makes any decisions regarding your organisation’s membership or media presence within TechWorks. If  your primary contact changes, please pass on their relevant contact information asap.

Payments to TechWorks

TechWorks receives payment through invoicing and online payment by credit card via the Sagepay system. Sagepay has it's own robust security measures. TechWorks will not store your credit card or bank details on any public facing system.

Photographs

TechWorks run a number of events throughout the year. As part of our marketing plan, we take a number of photographs at these events so they can be used in newsletters, directories, websites and other promotional drives. On occasion you may appear in these photographs and may also be identified by name if appropriate to the photographs usage (e.g. annual award winners).

Videos

TechWorks run a number of events throughout the year. As part of our marketing plan, we take a number of videos at these events so they can be used in newsletters, directories, websites and other promotional drives. On occasion we shall conduct interviews at the event and, if you agree to participate, might appear, and be identified by name, in promotional materials. When conducting these interviews or filming crowds  you or your staff may be seen in the background.

Events

TechWorks run a number of events throughout the year. When you register for an event, we use this data to create an attendee list which is handed out at the event, given to the site for security/safety reasons and passed onto the event Sponsors as proof of attendance levels. The data is also held by TechWorks for statistical reasons. Published data will consist of your name and organisation only. If you make a presentation at a TechWorks event, as part of the post-event process, we shall put the presentation online in the form of a downloadable file (e.g PDF) and/or a video. This will be shared on one or more of the TechWorks websites. If you would prefer to share a modified version of your presentation, please send it to us at [email protected]. If you would prefer it not to be listed please let us know. If presenting at an event you may also be listed in a proceedings book, social media, promotional email and one or more of our websites. The data presented might include: profile photo, name, organisation, job title, biography, abstract and any other details you submit. All attendee, sponsor and speaker details will be stored by TechWorks for member management and promotional purposes and may be recorded with one or more of our approved 3rd Party processors.

Cookies

Our sites use one essential cookie and one cookie for Google Analytics. This will not collect any personal information on visitors to the site and will only be used for statistical purposes. When you visit one of our sites, a Google Analytics cookie will be written to your computer. We use the statistical information to improve the site and see which areas are of most interest to our visitors. If you do not wish to be included, please disable cookies and clear all temporary internet files from your browser. Please note, this may result in loss of some functionality of this site and others.

Email Enquiries

Data received via email enquiries will be used solely to follow up your enquiry. Email is handled by Rackspace, a 3^rd party provider, using their own security measures.

TechWorks organisations and websites

TechWorks operates a number of organisations and/or websites. Our main sites include: TechWorks (www.techworks.org.uk) AESIN (www.aesin.org.uk) IoT Security Foundation (www.iotsecurityfoundation.org) NMI (www.nmi.org.uk) Power Electronics UK (www.power-electronics.org.uk).